What is a Rewards / Loyalty program?
We value our customers and want to reward you for returning back each and every time. Our loyalty program is an easy way to earn points and save more!
How do I join your loyalty program?
Joining our loyalty program is easy. If you have a registered account on our store, then you have to do nothing. All registered users are automatically enrolled.
How do I earn points?
You earn 1 point for every dollar that you spend once you have registered with an account in our store.
How do I redeem points?
Your points are automatically redeemed for you once you have earned the minimum amount. This means that the next time you shop with us, your store credit will be ready and waiting for you. We want to make it easy to earn your loyalty.
How does your loyalty program work?
Earn 1 point for every dollar you spend with us. When you have enough points, you can convert them into store credit. Depending on your spending level with our store, you will earn anywhere from 3% to 5% store credit. Below are our three reward levels.
| Spend Level | Reward Level | |
|---|---|---|
| Silver | $1-$499 | 3% cash back. eg, spend $250.00, get $7.50 store credit. |
| Gold | $500-$1999 | 4% cash back. eg, spend $750.00, get $30.00 store credit. |
| Platinum | $2000 and Up | 5% cash back. eg, spend $2,000 get $100.00 store credit. |
Do my points expire?
Once credit is accumulated, you have one year to redeem them.
WHAT IF I AM A CONTRACTOR?
All contractors will be in the platinum level regardless of what they spend.
Rules and Regulations:
- Reward points are available to registered online members only.
- Points may not be applied to accounts prior to 24 hours from the time of purchase.
- Points earned or redeemed do not apply to tax or delivery.
- Points are earned and redeemable by the e-mail address on account only.
- Points are non-transferable.
- Points may only be redeemed for purchases and have no cash value.
- Points are accumulated by current purchases only.
- Members must be 18 years or older.
- Accounts will be audited monthly and any suspicious activity will be inactivated and prosecuted to the fullest extent of the law when necessary.
- We hold the right to cancel an account at any time.
- Memberships without any activity after a year may be cancelled without notice.
- Unused points never expire.
The more you use, the more you save. We appreciate your repeat business, and your loyalty means the most to all of us. We intend to do all we can to continue creating more ways for our loyal customers to save and obtain even more value with every purchase.
Take a moment to be sure and bookmark our site and remember to sign in when ordering online so you don't miss any reward point opportunities.
Thanks again for considering our Reward Point system, we look forward to exceeding your expectations as well as being your one stop shop for all your decking and building needs in the future.
