Policies

Deck Professional Rebate Plan
DeckExpressions is glad to offer a rebate plan for deck professionals. You gain a greater rebate percentage as the amount spent increases.

View the full Deck Professional Rebate Plan.

Shipping
All items ship via UPS Ground within 48 hours of receiving the order. Expedited shipping is available for most items upon request. Residents of Alaska or Hawaii must call us for a shipping quote. All orders received will be handled in a timely and efficient manner. We will provide a tracking number upon request.

Returns
All returns must be authorized by us in advance and meet the following requirements. All returns must be processed within 30 days of the invoice date along with a copy of the original invoice in the package with the returned merchandise. All returns must be unused and in the original packing container with all packing material included. It must be determined by us to be suitable for resale. All credit card returns will be credited back to the customers account. Deck Expressions is not responsible for any return shipping cost or any shipping damage. Special order items may not be cancelled or returned.

Privacy Policy
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
- provide the services and customer support you request;
- process transactions and send notices about your transactions
- resolve disputes, collect fees, and troubleshoot problems;
Paypal stores and process your personal information on our computers in the US, and they protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations.

We as merchants are able to accept payments from you by using PayPal. In doing so, a merchant may share information about you with Paypal, such as your email address, when you attempt to pay that merchant. This information is to confirm to that merchant that you are a PayPal user and that the merchant should enable PayPal as a form of payment for your purchase.