Please read our privacy policy carefully
Last Updated: September 12, 2026
Deck Expressions (“Deck Expressions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.deckexpressions.com, purchase our products, create an account, request a quote or job take-off, communicate with us, subscribe to marketing communications, or otherwise interact with Deck Expressions.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Deck Expressions, we may collect the following types of personal information:
Contact and identifying information: Name, email address, telephone number, billing address, shipping address, IP address, and account identifiers.
Order and commercial information: Products purchased or considered, order history, shopping-cart activity, quotes, job take-off information, returns, refunds, warranties, shipping information, and transaction history.
Payment information: Information necessary to complete your transaction. Payments may be processed by third-party payment providers. Deck Expressions does not necessarily receive or retain your complete payment-card information.
Account information: Account login information, saved addresses, preferences, and purchase history.
Customer service information: Information you provide when communicating with us by telephone, email, website forms, chat, or other methods, including product questions, quote requests, warranty requests, and other correspondence.
Internet and device information: IP address, browser type, device information, operating system, referring website, pages viewed, links clicked, session information, and interactions with our website.
Approximate location information: General geographic location that may be inferred from your IP address.
Marketing information: Email and SMS subscriptions, marketing preferences, advertisement interactions, and promotional engagement.
Inferences: We or our advertising and analytics providers may make inferences regarding interests or preferences based on website activity and purchasing activity.
How We Use Personal Information
We may use personal information to:
- Process, fulfill, and deliver orders.
Process payments, returns, and refunds.
Provide quotes and job take-offs.
Respond to questions and provide customer service.
Maintain customer accounts.
Communicate about orders, shipping, warranties, and product issues.
Operate, maintain, secure, and improve our website.
Personalize customer experiences.
Detect and prevent fraud, unauthorized transactions, and security incidents.
Analyze website traffic and customer activity.
Measure and improve advertising campaigns.
Provide advertising that may be relevant to your interests.
Send email marketing where permitted.
Send SMS/text-message marketing when appropriate consent has been obtained.
Maintain business, accounting, and transaction records.
Comply with applicable laws and legal obligations.
Establish, exercise, or defend legal claims.
Protect Deck Expressions, our customers, and others.
Cookies and Tracking Technologies
Deck Expressions and our service providers may use cookies, pixels, tags, and similar technologies.
These technologies may be used for:
Essential website functions, including shopping carts, checkout, customer accounts, security, and website operation.
Analytics, including understanding how visitors use our website and measuring website performance.
Advertising and marketing, including measuring advertising effectiveness, creating advertising audiences, and providing advertisements based on website activity.
Personalization, including remembering preferences and providing a more relevant website experience.
Where required by applicable law, visitors may manage non-essential cookies and tracking technologies through our website's cookie or privacy preference controls.
Third-Party Services
We use third-party companies and services to help operate our ecommerce business. Depending on how you interact with our website, these providers may receive or collect information necessary to provide their services.
BigCommerce
Our ecommerce store is powered by BigCommerce. BigCommerce provides website hosting, ecommerce, shopping-cart, checkout, account-management, and related functionality.
Google Analytics
We may use Google Analytics to measure website traffic, understand how visitors interact with our website, and improve website performance.
Google Ads
We may use Google Ads and related Google technologies for advertising, conversion measurement, remarketing, and measuring advertising effectiveness.
Meta/Facebook Pixel
We may use Meta Pixel and related Meta technologies to measure advertising performance, understand website activity, create advertising audiences, and provide advertising through Facebook, Instagram, and other Meta services.
Klaviyo
We use Klaviyo for email marketing, customer segmentation, marketing automation, analytics, and, where applicable, SMS communications.
Route
We may use Route for package protection, shipment tracking, and related order and delivery services.
PayPal
Customers who select PayPal may have payment and transaction information processed by PayPal in accordance with PayPal's privacy practices..
We may also use shipping carriers, payment processors, fraud-prevention providers, technology providers, customer-service providers, and professional advisers.
How We Disclose Personal Information
We may disclose personal information to:
- Ecommerce and website service providers.
Payment processors.
Shipping and fulfillment providers.
Advertising and analytics providers.
Email and SMS providers.
Fraud-prevention and security providers.
Customer-service providers.
Professional advisers, including attorneys, accountants, and insurers.
Government agencies, regulators, or law-enforcement authorities when required or permitted by law.
Parties involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our business.
Deck Expressions does not sell personal information in exchange for money.
However, certain state privacy laws define “sale” or “sharing” more broadly. Our use of advertising and analytics technologies, including certain Google and Meta technologies, may be considered a “sale,” “sharing,” or processing for targeted advertising under applicable law even when no money is exchanged.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Confirm whether we process your personal information.
Request access to certain personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Obtain a portable copy of certain personal information.
Opt out of the sale or sharing of personal information.
Opt out of targeted advertising.
Limit certain uses or disclosures of sensitive personal information where applicable.
Appeal certain decisions regarding privacy requests where applicable.
Exercise applicable privacy rights without unlawful discrimination.
We may need to verify your identity before processing certain requests.
Where permitted by applicable law, an authorized agent may submit certain requests on your behalf.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended.
During the preceding 12 months, we may have collected the following categories of personal information:
- Identifiers.
Customer and account information.
Commercial and transaction information.
Internet or other electronic network activity.
Approximate geolocation information.
Inferences regarding interests or preferences.
We collect and use these categories for the business and commercial purposes described in this Privacy Policy.
We may disclose these categories to service providers, contractors, ecommerce providers, payment processors, shipping providers, analytics providers, and advertising providers as described in this policy.
Certain advertising activities may constitute “sharing” under California law.
California consumers may exercise applicable rights by contacting Deck Expressions or by using our Your Privacy Choices / Do Not Sell or Share My Personal Information mechanism.
We will not unlawfully discriminate against you for exercising your applicable privacy rights.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Your Privacy Choices — Do Not Sell or Share My Personal Information
Residents of certain states may have the right to opt out of the sale or sharing of their personal information or the processing of personal information for targeted advertising.
Deck Expressions does not sell personal information in exchange for money.
However, we use certain advertising and analytics technologies, including services provided by Google and Meta. Under some state privacy laws, providing personal information to advertising partners for interest-based or targeted advertising may constitute a “sale” or “sharing” of personal information.
Where applicable, you may exercise your opt-out rights through our Your Privacy Choices / Do Not Sell or Share My Personal Information link located in the footer of our website or through our available privacy/cookie preference controls.
You do not need to create an account to exercise an applicable opt-out right.
Global Privacy Control
Where required by applicable law, Deck Expressions will recognize applicable browser-based opt-out preference signals, such as Global Privacy Control (GPC), as requests to opt out of applicable sale or sharing of personal information for the browser or device transmitting the signal.
Email Marketing
If you subscribe to Deck Expressions marketing emails, we may send you information about products, promotions, sales, educational content, and other Deck Expressions news.
You may unsubscribe from marketing emails at any time by selecting the Unsubscribe link contained in our marketing messages.
Unsubscribing from marketing communications does not prevent us from sending transactional communications regarding orders, payments, shipping, warranties, account security, or customer-service matters.
SMS/Text Message Privacy
If you voluntarily enroll in Deck Expressions SMS marketing, we may collect your telephone number, consent information, and message-interaction information.
By opting in, you agree to receive marketing text messages according to the disclosures presented when you subscribe.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message and data rates may apply. Message frequency may vary.
Reply STOP to unsubscribe and HELP for assistance where supported.
We may use service providers, including Klaviyo or other messaging providers, to facilitate our SMS program.
We do not sell or share SMS opt-in consent information or telephone numbers with unaffiliated third parties for their own marketing purposes.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including completing transactions, maintaining business and tax records, providing warranties and customer service, preventing fraud, resolving disputes, complying with legal obligations, and enforcing our agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Deck Expressions sells decking, railing, building materials, and related products. Our website is intended for a general adult audience and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to websites and services operated by third parties.
Deck Expressions is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or applicable legal requirements.
When we update this Privacy Policy, we will revise the Last Updated date at the top of this page and provide additional notice when required by applicable law.
Contact Us
If you have questions about this Privacy Policy or would like to submit an applicable privacy request, contact:
Deck Expressions
Website: www.deckexpressions.com
Phone: 866-781-5033
Email: contact@deckexpressions.com
Mailing Address: 1596 sw 5th ave, Boca Raton FL 33432
We may request information reasonably necessary to verify your identity before fulfilling certain privacy requests.
