TimberTech Radiance Rail Post Sleeve

Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of TimberTech rail systems, rail components, and related rail products manufactured by The AZEK Company Inc.’s operating entity, CPG Building Products LLC (hereinafter “Manufacturer”). The products covered by this Limited Warranty include Premier Railing® , Trademark Rail™ , Reserve Rail™ , RadianceRail® , RadianceRail Express® , Contemporary Rail, Builder Rail, Impression Rail® , Impression Rail Express® , ADA Rail, Statement Rail™ , Pinnacle Rail™ , rail component products, including infill components (composite balusters, aluminum balusters, glass channels, and CableRail by Feeney® ), post sleeves, skirts and hardware, and secure mount posts (collectively “Rail Products”) as well as rail accessory products, including rail lighting and gate kits (collectively “Rail Accessories”) (Rail Products and Rail Accessories shall be collectively referred to herein as “Products”). For purposes of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a “Commercial Purchaser” shall refer to any Purchaser other than a single-family residential homeowner. Except as set forth in the exclusions, limitations, and restrictions set forth below, Manufacturer warrants to Purchaser that for the warranty periods delineated below, the Products will, from the date of the original purchase, be free from material defects in workmanship and materials that (1) occur as a direct result of the manufacturing process, (2) occur under normal use and service, (3) occur during the warranty period, and (4) result in peeling, blistering, splitting, splintering, cracking, rotting, or damage from termites or fungal decay. Warranty Periods: Rail Products (25 years, prorated as set forth below, for Residential Purchasers; 10 years for Commercial Purchasers); Cable Rail (10 years for any Purchaser); Rail Accessories (5 years for any Purchaser). Exclusions from Warranty Coverage: Manufacturer does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of the Products and/or failure to abide by the Manufacturer’s installation guidelines; (2) use of the Products beyond normal use, or in an application not recommended by the Manufacturer’s installation guidelines and/or local building codes; (3) movement, distortion, collapse, or settling of the ground or the supporting structure on which the Products are installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.), or staining from foreign substances (such as dirt, grease, oil, etc.); (5) variations or changes in color of Products; (6) normal weathering due to exposure to sunlight, weather and atmosphere, which can cause colored surfaces to, among other things, flake, chalk, fade, or accumulate dirt or stains; (7) improper handling, storage, abuse, or neglect of the Products by Purchaser, the transferee, or third parties; (8) any fasteners not supplied by Manufacturer; (9) fabrication or remanufacturing by third parties; (10) discoloration, rust, or tarnishing caused by exposure to corrosive elements or atmospheric contaminates such as salt spray, salt air, chemicals, and pollution*; (11) exposure to, or direct or indirect contact with extreme heat sources, including reflected sunlight from low-emissivity (Low-E) glass, which may damage the surface of the Product and/or cause the Product to fade; or (12) improper application of paint or other surface chemicals not recommended by the Manufacturer in writing. * Exclusion 10 (salt water exclusion) does not apply to Impression Rail™ and Impression Rail Express™ with adherence to care and cleaning guidelines available at https://www.timbertech.com/resources/care-cleaning/#railing. Purchaser is solely responsible for determining the effectiveness, fitness, suitability, and safety of the Products in connection with their use in any particular application. Obtaining Warranty Performance: If Purchaser discovers a defect in any of the Products covered under this Limited Warranty during the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer. Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form process available at https://www.timbertech.com/about-warranties/warranty-support/. Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: TimberTech 894 Prairie Avenue Wilmington, Ohio 45177 Attn: Claims Department